REPORT NEW SERVER ISSUES HERE

This topic has 135 replies, 32 voices, and was last updated 3 years, 11 months ago by steve.

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October 15, 2019 at 12:40 pm #116468

disneydad1954
Participant

67 XP

I am getting the same for the booster spin and mine worked yesterday as well.

October 15, 2019 at 3:30 pm #116473

Ferg
Participant

238 XP

SUPPORTER

Ferg wrote:

I am getting the “Page not Found” for the booster spin. It worked for me yesterday but isn’t today.

It is now working again. But I promise! It wasn’t!

October 15, 2019 at 4:25 pm #116474

Julia
Participant

210 XP

CONTRIBUTOR

SUPPORTER

my spin today isn’t showing up on the feed or my profile, but i’m pretty sure i got the points

October 16, 2019 at 9:42 am #116497

SEJ101
Participant

499 XP

CONTRIBUTOR

SUPPORTER

When I post on someone’s wall, it doesn’t go through. It makes birthday wishing a little more difficult

October 16, 2019 at 10:24 am #116503

eeyorepoohfan
Participant

999 XP

SUPPORTER

The site is running slow for me, taking a long time for notifications to load. I had to spin twice this morning before it stuck.

October 16, 2019 at 10:33 am #116505

Nascfan
Moderator

999 XP

MODERATOR

SUPPORTER

Virtually impossible to post anything, including in the forums, got white screen of death several times upon trying to refresh this morning, approx 10:15 am EDT 10/16.

October 16, 2019 at 11:12 am #116507

bexruns
Participant

374 XP

SUPPORTER

Jukebox wasn’t loading at first Then the site kept timing out

October 16, 2019 at 11:31 am #116508

steve
Keymaster

200 XP

ADMIN

SUPPORTER

Hi folks! Thank you for reporting these issues! I received numerous alerts about the site being inaccessible this morning. I took a look at the error logs on the server and it helped me diagnose the issues. I made some adjustments on the server’s configuration and I hope it will help. From what I gather, the site’s code probably needs to be improved. I’m hoping the D-COT Platform update will fix all of this.

October 17, 2019 at 10:10 am #116530

warrsm
Participant

781 XP

SUPPORTER

HI, while it did let me spin today, I am not seeing the points comment (as previously noted) in my home page or my dashboard. So i decided to log out and log back in and have noticed the Home page has not updated in over a half hour. I am sure we have had a lot of traffic but the last post I see says was over 30 mins ago. It has been letting me post on prior comments though.

October 18, 2019 at 1:35 pm #116537

sharkmgs
Participant

19 XP

Jukebox has not been working for me this afternoon.

October 18, 2019 at 1:52 pm #116538

sharkmgs
Participant

19 XP

Working now!

October 21, 2019 at 11:37 am #116547

dngnb8
Participant

125 XP

CONTRIBUTOR

SUPPORTER

It took 30 minutes for my server to bring our menu’s . We only have an hour for lunch. Sheesh……

October 22, 2019 at 9:59 am #116557

GhibliFan
Participant

11 XP

SUPPORTER

10/22 – Jukebox not loading for me this morning…

Edit: Actually the site is overall very slow. However, it looks like the Jukebox loaded, albeit without any songs. I can see the list of playlists but nothing happens when I click one and I don’t get any controls.

October 22, 2019 at 10:03 am #116558

Ferg
Participant

238 XP

SUPPORTER

I’m having the same problem too.

October 22, 2019 at 10:24 am #116560

Buckeye218
Participant

68 XP

SUPPORTER

Same issue with Jukebox not loading. Also, after my first spin, my point total read ‘error’. I was able to spin again and it stuck (although I lost 5 points).
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