Jukebox not loading and/or working

Activity Forums Jukebox Bugs Jukebox not loading and/or working

This topic contains 2 replies, has 3 voices, and was last updated by  starbee 1 week, 5 days ago.

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  • #102040

    osugal
    3 XP

    Hi – I can’t get the jukebox to load most of the time anymore. When it does it can take several minutes. And, even then often times the playlist is blank. I’ve tried on multiple browsers, cleared my cookies, etc. It’s on all devices. Anything else I can do?

    #102043

    steve
    103 XP
    SUPPORTER
    ADMIN

    This could be due to the server issues we’ve been having lately. Today has been the first day in weeks it’s been stable during peak times. If you’re still having issues, it does look like you’ve done all the necessary troubleshooting. If the playlists are blank, I know that I usually have to wait until it loads before I switch tabs in the browser. I find this to happen especially in Chrome. The newer jukebox app will be much better than the one now. It’s in testing mode so only supporters can use it; once it’s out of testing it will be open to all.

    #102046

    starbee
    235 XP
    SUPPORTER
    MOD

    Hi – I can’t get the jukebox to load most of the time anymore. When it does it can take several minutes. And, even then often times the playlist is blank. I’ve tried on multiple browsers, cleared my cookies, etc. It’s on all devices. Anything else I can do?

    I think like Steve said it’s connected to the server issues. Mine is being strange with me today but it’s the first time this week I’ve been able to log in to D-Cot at all

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