[RESOLVED] Can't access Jukebox

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  • January 30, 2017 at 10:11 am #10733
    RocketEAR99
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    499 XP
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    I have tried to access the jukebox today both via Firefox and Internet Explorer and every time the webpage displayed is the one that says “Page not found”. Is the jukebox down?

    January 30, 2017 at 10:15 am #10735
    steve
    Keymaster
    201 XP
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    That’s very odd. Try directly going to it at https://www.d-cot.com/jukebox/. Perhaps the SSL redirect is not working?

    January 30, 2017 at 10:18 am #10736
    RocketEAR99
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    499 XP
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    I don’t know what the problem was, but it’s gone now as suddenly as it started. I clicked the Jukebox link about 6 times and got the page not found message, but tried again just now and was able to access it. Strange. Thanks for the help anyway though!

    January 30, 2017 at 10:23 am #10742
    dngnb8
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    125 XP
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    Had the same issue with the View Recent link this morning for about 10 minutes

    June 12, 2017 at 9:02 am #32828
    Disneygal912
    Participant
    8 XP
    SUPPORTER

    I’m having the same problem today. I’m getting the message on my iPad and my computer using safari. I keep trying but nothing is happening. Is there anything else I can try?

    June 12, 2017 at 9:05 am #32830
    DizLuvrKAli
    Participant
    83 XP
    SUPPORTER

    I’m having the same issue this morning. I’m using Chrome. :'(
    Here’s a screenshot of the error.

    This is occurring under all Jukebox options. Jukebox, My Playlist, and Browse Music Catalog.

    June 12, 2017 at 9:08 am #32831
    laprana
    Participant
    999 XP
    SUPPORTER

    I’m able to load the jukebox (using Google Chrome), but I’m getting the “Page Not Found” error when I try to go to my Dashboard.

    June 12, 2017 at 9:10 am #32832
    steve
    Keymaster
    201 XP
    ADMIN
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    It should be OK now. Thanks for reporting!

    June 12, 2017 at 9:11 am #32833
    TerryM97
    Participant
    11 XP
    SUPPORTER

    I was receiving the same error message. I logged all the way out and then logged back in and that seemed to fix the problem. I use google chrome.

    June 12, 2017 at 9:11 am #32834
    DizLuvrKAli
    Participant
    83 XP
    SUPPORTER

    Thank you @Steve! You’re the best!!!!

    June 12, 2017 at 9:28 am #32836
    Disneygal912
    Participant
    8 XP
    SUPPORTER

    thanks mine is working now

    June 21, 2017 at 1:31 pm #34383
    craiden
    Participant
    37 XP
    SUPPORTER

    I can only click on and play certain songs. All the songs are listed, but only a few will actually begin to play when I click on them. I am using the latest version of Chrome on my computer . @steve

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