Paid on PayPal but unable to log in

Activity › Forums › Jukebox › Bugs › Paid on PayPal but unable to log in

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  • June 28, 2025 at 7:59 pm #185476
    epim
    Participant
    1 XP
    SUPPORTER

    Hi there – I paid for the supporter package, I see it on my bank account, but when trying to log into the New Jukebox, I use my email and username and nothing is working. Please help.

    June 28, 2025 at 8:27 pm #185481
    steve
    Keymaster
    212 XP
    ADMIN
    SUPPORTER

    Hi there! It’s a manual process. :) I saw the transaction come through at 7:11pm EST. Sometimes it takes me a bit to get around to activating the account. You’re all set! Thanks for supporting! :star:

    June 28, 2025 at 8:28 pm #185483
    epim
    Participant
    1 XP
    SUPPORTER

    Thank you! What is the app called to download?

    June 28, 2025 at 8:30 pm #185484
    steve
    Keymaster
    212 XP
    ADMIN
    SUPPORTER

    There is no app to download. You can access it through https://app.d-cot.com and enjoy it from your phone or any computer.

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