jukebox error

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  • April 14, 2020 at 4:06 pm #129146
    otter105
    Participant
    4 XP

    hi
    occasionally when I click on jukebox it just goes to home page any idea why that might be?

    April 14, 2020 at 4:40 pm #129147
    steve
    Keymaster
    201 XP
    ADMIN
    SUPPORTER

    Hi there! Are you accessing the jukebox on your phone? If so, that’s only accessible with a supporter account. You can find out more information here: https://www.d-cot.com/become-a-supporter/ :)

    April 16, 2020 at 8:52 am #129316
    Disneydana
    Participant
    12 XP

    google chrome doing the same thing today on laptop

    April 16, 2020 at 9:30 am #129328
    Baloo76
    Participant
    2 XP

    Same issue with me on google chrome on laptop. Working with Edge though.Have not tried firefox.

    April 16, 2020 at 9:49 am #129337
    steve
    Keymaster
    201 XP
    ADMIN
    SUPPORTER

    @Disneydana and @Baloo76, since both of you are having issues with Google Chrome on a laptop, can you provide me with the size of your monitor? This would be something like 1440×900. You can use this link to find out: http://resizemybrowser.com/. Can you also provide me the Chrome version? Thanks!

    April 16, 2020 at 12:41 pm #129401
    Baloo76
    Participant
    2 XP

    It’s working now, but my laptop screen and the monitor I am using are both 1920×1080

    chrome version is 81.0.4044.92 and running on Windows 10

    Thanks!

    April 24, 2020 at 7:54 am #132371
    aphernandez
    Participant
    5 XP

    I have been having the same issue throughout the month of April, unable open the Jukebox at all, it just redirects to the home page. Does it deny anyone who isn’t a supporter if there are too many people listening? I’ve tried IE and Chrome (usually use Chrome but got desperate) and nothing has worked.

    April 24, 2020 at 9:40 am #132387
    steve
    Keymaster
    201 XP
    ADMIN
    SUPPORTER
    aphernandez wrote:

    Does it deny anyone who isn’t a supporter if there are too many people listening? I’ve tried IE and Chrome (usually use Chrome but got desperate) and nothing has worked.

    It doesn’t redirect it based on supporter status or listener count. If you have these issues you can load it outside of the site’s frame and see if that works for you. https://www.d-cot.com/jukebox-player/

    May 6, 2020 at 8:10 am #133094
    Disneydana
    Participant
    12 XP

    It says current inner 1189 x 483

    I thought I had posted this the other day but it didn’t show up I guess. Still not working on Chrome though.

    May 6, 2020 at 9:16 am #133096
    steve
    Keymaster
    201 XP
    ADMIN
    SUPPORTER
    Disneydana wrote:

    https://www.d-cot.com/jukebox-player/

    Do you get an error on either https://www.d-cot.com/jukebox-player/ or https://www.d-cot.com/jukebox/ ? And if so, what is it?

    May 13, 2020 at 7:11 am #133519
    Disneydana
    Participant
    12 XP

    It’s working! Logged in and went straight to jukebox! Just the way I like it! lol

    May 21, 2020 at 7:15 am #133976
    Disneydana
    Participant
    12 XP

    Welp, that didn’t last long lol. Jukebox link going back to home page again.

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