Gateway Timeout

This topic has 3 replies, 2 voices, and was last updated 2 years, 7 months ago by steve.

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August 25, 2021 at 1:06 pm #150654

mwalter59
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Hi Steve: Not sure where this topic should go but lately I’ve been having trouble just connecting to the website. I’m getting a lot of Gateway timeouts error 502 or 504. I usually have to retry several times but I get in. This is on both desktop and mobile.

September 2, 2021 at 3:58 pm #150824

steve
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This has been an issue with some other accounts too. I haven’t been able to pinpoint why, but a fix is to create a new account and I would have to migrate all your data to that new account. Let me know.

September 2, 2021 at 4:10 pm #150825

mwalter59
110 XP

Maybe it’s because I’m in Canada? Just a thought.

September 2, 2021 at 4:19 pm #150826

steve
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That should not affect it. Let me know if it’s a real pain in the butt and we can do the new account route.
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