blank jukebox page

Activity Forums Jukebox Bugs blank jukebox page

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  • #146937

    Disneydana
    12 XP

    So for a few weeks now the jukebox loads but it’s completely blank. I’m on Chrome and you sent me a different link to use a while back and that link is blank as well. Thanks

    #146960

    steve
    167 XP
    SUPPORTER
    ADMIN

    Are you on a desktop? Can you take a screen shot?

    https://www.d-cot.com/jukebox
    – Will load on desktop supporters and non-supporters
    – Will load on mobile for supporters only

    https://jukebox.d-cot.com
    – Will load on desktop and mobile supporters only

    #146983

    Disneydana
    12 XP

    I’m on my same laptop that I’ve always used. It stopped about 2 weeks ago. Let me see if I can figure out how to take a pic.

    #146986

    Disneydana
    12 XP

    You had sent me a different link a long time ago because the regular one only worked every once in a while and that screen comes up blank as well. I tried changing browsers and it was the same.

    #146988

    steve
    167 XP
    SUPPORTER
    ADMIN

    Can you right-click on the site and go to “Inspect”. Then, refresh the page and look under “Console” for red errors.

    #147007

    Disneydana
    12 XP

    ok


    #147999

    Disneydana
    12 XP

    Any ideas from the pictures I sent?

    #148007

    steve
    167 XP
    SUPPORTER
    ADMIN

    Are you on a work machine? And could you show more of the console. The errors I see there do not help me. Thanks!

    #148017

    Disneydana
    12 XP

    it’s just a Dell laptop

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