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This topic has 8 replies, 2 voices, and was last updated 3 years ago by Disneydana.

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March 27, 2021 at 6:57 am #146937

Disneydana
12 XP

So for a few weeks now the jukebox loads but it’s completely blank. I’m on Chrome and you sent me a different link to use a while back and that link is blank as well. Thanks

March 28, 2021 at 12:54 pm #146960

steve
200 XP

SUPPORTER

ADMIN

Are you on a desktop? Can you take a screen shot?

https://www.d-cot.com/jukebox
– Will load on desktop supporters and non-supporters
– Will load on mobile for supporters only

https://jukebox.d-cot.com
– Will load on desktop and mobile supporters only

March 29, 2021 at 6:25 pm #146983

Disneydana
12 XP

I’m on my same laptop that I’ve always used. It stopped about 2 weeks ago. Let me see if I can figure out how to take a pic.

March 29, 2021 at 6:33 pm #146986

Disneydana
12 XP

You had sent me a different link a long time ago because the regular one only worked every once in a while and that screen comes up blank as well. I tried changing browsers and it was the same.

March 29, 2021 at 6:38 pm #146988

steve
200 XP

SUPPORTER

ADMIN

Can you right-click on the site and go to “Inspect”. Then, refresh the page and look under “Console” for red errors.

March 30, 2021 at 3:23 pm #147007

Disneydana
12 XP

ok

April 15, 2021 at 9:04 am #147999

Disneydana
12 XP

Any ideas from the pictures I sent?

April 15, 2021 at 2:03 pm #148007

steve
200 XP

SUPPORTER

ADMIN

Are you on a work machine? And could you show more of the console. The errors I see there do not help me. Thanks!

April 15, 2021 at 9:12 pm #148017

Disneydana
12 XP

it’s just a Dell laptop
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